Last Updated: July 8, 2026

At Lisa & David Melbourne, we strive to provide a secure, reliable, and convenient payment experience for all of our customers. This Payment Policy explains the payment methods we accept, how payments are processed, and how refunds are handled.

If you have any questions regarding a payment, please contact our Customer Support team at info@lisadavidmelbourne.com.

1. Accepted Payment Methods

We offer a variety of secure payment options. Please note that the available payment methods may vary depending on your country or region. Customers are responsible for verifying which payment methods are available during checkout.

Depending on your location, you may be able to pay using one or more of the following methods:

• Visa
• Mastercard
• American Express (where available)
• Apple Pay
• Google Pay
• Shop Pay (where available)
• Other locally supported payment methods offered during checkout

All available payment options will be displayed before you complete your purchase.

2. Payment Security

Your security is our priority.

All payments made on the Lisa & David Melbourne website are processed through trusted and secure payment providers using SSL (Secure Socket Layer) encryption.

We do not store your complete payment information, such as credit card numbers or banking credentials, on our own servers. Payment data is processed securely by certified third-party payment providers that comply with industry security standards.

3. Payment Processing

Orders will only be processed after full payment has been successfully received and authorized.

If a payment is declined, cannot be verified, or is flagged for security reasons, we reserve the right to:

• Delay the processing of your order.
• Request additional verification.
• Cancel the order.
• Refuse future transactions where fraudulent activity is suspected.

You will only receive an order confirmation once your payment has been successfully completed.

4. Refunds

If you are eligible for a refund in accordance with our Return & Refund Policy, your refund will be issued using the original payment method whenever possible.

Approved refunds are typically processed within 30 days after the returned item has been received, inspected, and approved.

Please note that the time it takes for the refunded amount to appear in your account may vary depending on your bank, payment provider, or credit card issuer.

Original shipping costs are non-refundable unless otherwise required by applicable law or where the refund results from our error.

5. Contact

If you have any questions regarding payments, payment methods, billing, or refunds, please contact our Customer Support team.

Lisa & David Melbourne

Customer Support: info@lisadavidmelbourne.com